Where is The Clinic located?  We are located just off South Walton Boulevard in Bentonville directly behind Burger King.  Our address is 301 SW 16th Street, Bentonville, Arkansas 72712.


What are your office hours?  Monday through Friday 8 am to 5 pm.


How do I contact you after hours?  Dr. Bicak shares call by telephone with several other providers on nights, holidays, and weekends.  For medicine refills, test results, or non-urgent questions about your care, leave a message on our office answering machine and you will be contacted during business hours.  For questions about medical problems that you are experiencing after hours, call (479) 553-1000 to speak with the on-call physician.  Dr. Bicak and all on-call physicians are unable to call in ANY pain medicine, anxiety medicine, muscle relaxers, cough syrup, or any controlled substances while on call due to established practice guidelines.  If you need to be seen in person, you should visit one of the local after hours clinics for minor problems or go to the ER for more severe problems.  


What insurance plans do you accept?   We are in network for most insurance plans including Blue Cross Blue Shield, Aetna, Cigna, Qualchoice, Coventry, Premiercare and several others.  We DO NOT participate in United Healthcare, Humana, Medicare, Medicaid, Tricare, Arkids, or Ambetter due to issues specific to those plans.  Call to clarify that we are in network with your insurance if it is not mentioned above. 


What hospitals are you affiliated with?  As an independent medical clinic, we have working relationships with Northwest Health System, Mercy Health System, Washington Regional Medical Center.  We work with all outpatient clinic and diagnostic imaging centers in the area.  When needed, referrals to regionally or nationally renowned hospitals can be made for situations that exceed the expertise of our local healthcare system.


How do you record my medical history and keep it safe?  We use a paper chart to document our visits.  This works best for us since each hospital and clinic system has a different electronic medical record charting system.  Furthermore, a paper chart is not able to be hacked and is therefore much more effective at keeping your health information private. 


What services do you NOT perform?  Long Term Disability Evaluations, Chronic Pain Management with narcotics, Narcotic Detoxification Management, DOT Physicals, Worker's Compensation Evaluation, Abortion (including Morning After Pill).  

The Clinic in Bentonville, Arkansas

​Frequently Asked Questions

The Clinic in Bentonville

Frequently Asked Questions